Your business answers every call. Even at lunch and after hours.
RingBuddy picks up when your staff can't, in English, Malayalam, Hindi, Tamil or Telugu. It answers from the information you've approved, books appointments, gives tokens, takes messages and puts the caller through to a person whenever they ask.
RingBuddy picks up when nobody else can
Lunch breaks, busy lines, Sundays and late nights. Clinics, builders, schools, restaurants and shops: the call gets answered, in the caller's language.
Illustrative demos.
Every missed call is a customer calling someone else
Your staff are busy with the people in front of them. The phone keeps ringing anyway.
The busy line
Two calls come in at once, or reception is with a patient. The caller hears ringing, then hangs up and dials the next clinic on Google.
Lunch, evenings and Sundays
People call when they're free, which is often when you're closed. Most won't leave a voicemail, and few call back.
The same questions, all day
"What are your timings?", "Is the doctor in today?", "How much for a service?" Answered by someone who should be doing other work.
Keep your number. Add a Buddy.
Your phone rings as usual. If nobody picks up, or the line is busy, the call moves to your RingBuddy. We do the setup with you.
Send what you have
Brochure, price list, website, timings, or a voice note about your business. Already on PocketBuddy? Your Buddy already knows all this.
Call it yourself
Ring your Buddy, ask what your customers ask, and hear its answers. Change anything you like. Nothing goes live until you approve.
Switch on forwarding
A one-time setting on your mobile or landline sends unanswered and busy calls to your Buddy. We guide you through it on a short call.
What your RingBuddy does on a call
Short, natural answers, in the caller's language, from your own information.
Answers from your own information
Timings, prices, location, services. Only what you've approved. If it doesn't know, it says so and takes a message.
Speaks the caller's language
English, Malayalam, Hindi, Tamil and Telugu, switching when the caller does.
Puts callers through
"Can I talk to someone?" connects the call to your staff. If nobody answers, it takes a message and alerts you.
Appointments and bookings
Finds a free slot, confirms it, and sends the caller an SMS with the details.
Tokens and queues
"Give me a token" gets a number and an estimated wait, on the same token board as your counter.
Messages and complaints
Takes the caller's name, number and reason, with a ticket number for complaints, so nothing gets lost on a scrap of paper.
Lead capture
Asks what the caller needs, their budget and timeline, and alerts your salesperson straight away for serious buyers.
Every call in your dashboard
Who called, what they asked and what was promised, with a written summary of each call. Recording only if you switch it on.
Daily owner summary
Every evening on WhatsApp: calls answered, calls that would have been missed, bookings and anything that needs you.
Made for businesses whose phones never stop
Ready-made setups for the businesses that get the most calls.
Clinics and labs
Is the doctor available this evening? Can I get a token?
Tokens, appointments and timings, with no medical advice ever given. Emergencies are told to call 108 and put through to staff.
Builders and real estate
Is the 3BHK still available? Can I visit on Sunday?
Evening and weekend enquiries captured as leads, site visits booked.
Schools and coaching centres
Are admissions open for Class 3? What's the fee?
Admission enquiries during the rush, without tying up the office line.
Hotels and homestays
Do you have a room for two next weekend?
Availability questions and booking requests at any hour.
Service businesses
My AC isn't cooling. Can someone come tomorrow?
Service requests logged with the address and a ticket number for your technicians.
Restaurants
Table for six at eight? Are you open on Monday?
Table bookings and the usual questions, while your staff serve the people already there.
Speaks your callers' language
One brain on your phone, your WhatsApp and your desk
RingBuddy runs on the same brain as PocketBuddy and AI Buddy, our talking desk robot. Your information, contacts, tokens and dashboard are shared, so you set things up once.
RingBuddy
Answers your phone calls.
Be one of our first RingBuddy businesses
We're starting RingBuddy with a small group of pilot businesses. Tell us about your calls, and we'll set up a Buddy that already knows your business. Then call it yourself and decide.
Fastest: WhatsApp us
Tell us your business, roughly how many calls you get a day, and when you miss them most. Attach a brochure or website link if you have one.
Or leave your details and we'll get in touch.
Questions owners ask
Do I have to change my phone number?
No. Keep the number your customers already know. You switch on call forwarding when busy or unanswered, a standard setting on most mobiles and many landlines, and those calls go to your RingBuddy. Your staff still answer every call they can.
Prefer a separate number for ads or your Google listing? We can set one up that goes straight to your Buddy.
Will callers know they're talking to AI?
Yes. The first sentence of every call says it's your business's AI assistant. Callers can ask for a person at any time.
What if it can't answer a question?
It answers only from the information you approve. If something isn't there, it says so honestly, offers to put the caller through to your staff or takes a message, and alerts you. You can add the missing answer in a minute from your dashboard.
Can it transfer a call to my staff?
Yes. When a caller asks for a person, or the Buddy can't help, it puts the call through to the number you choose. If nobody picks up, it takes a message and alerts you.
Which languages does it speak?
English, Malayalam, Hindi, Tamil and Telugu. It replies in the language the caller speaks. During the pilot we test it on real calls in your customers' languages before you go live.
Are calls recorded?
Not by default. You always get a written summary of each call. If you switch recording on, callers hear "this call may be recorded" at the start, and recordings are kept only as long as you choose.
Will it make calls to my customers?
RingBuddy answers calls; it doesn't make sales calls. Booking confirmations go out by SMS. Any reminders are sent only to your own customers about their own bookings, within normal hours.
What does it cost?
A simple monthly plan with a set number of call minutes included, plus a one-time setup. If you're already a PocketBuddy customer and your information is approved, setup is free. We'll explain it on the first call.
I already use PocketBuddy. What changes?
Nothing you've set up needs doing again. RingBuddy uses the same information, contacts, tokens and dashboard. Calls simply appear next to your WhatsApp chats.
Is my data safe?
Your data is yours. Export it any time, and we delete it on request. Access is limited and logged, and we follow India's data protection rules.
Another question? WhatsApp us on +91 62825 69533
The Buddy family
One brain, one dashboard: your information, contacts and tokens are shared, so you set things up once.